RRO Sign up

Apply for Regulated Rate Option (RRO) electricity service

All we need is some information to get your service(s) set up. We will send confirmation to your email, once your account has been set up. Already have an account? Sign in now

If you sign up for the RRO, your account and billing will automatically be transferred to the Rate of Last Resort on January 1, 2025. Learn more

Submission of this form will initiate your:

Electricity services on the Regulated Rate Option
Water, sanitary, storm sewer, and/or solid waste services. (There will be a $10 (plus taxes) application for water service applied to your first bill)

Please note: This service form is available for residential customers living in Calgary, Red Deer, Cardston, and Ponoka. If you would like to set up an account for your small commercial business, please to assist you.

Service details

* indicates a required field

Contact information

Are you new to the area, moving to a new location, or are you taking over services where you live? If you do not choose a retailer, your electricity will be supplied by the RRO provider in your area.

Enter contact information for the person responsible for managing this account.

First name *

Last name *

Email address *

Mobile phone number *

Make primary

Landline phone number (Optional)

Make primary

Preferred contact method for account communications *

SMS/Text

Bill delivery preference *

Paperless

Paper Bill

Move in date *

The date you become responsible for utility services at your new location. Please enter a date that is a maximum of 30 days in the past, or 60 days in the future from today’s date. Otherwise, .

On January 1, 2025, all RRO accounts will be moved to the Rate of Last Resort. Electrical consumption in December 2024 will be billed on the RRO. Electrical consumption after January 1, 2025 will be billed on the Rate of Last Resort.

Month DD, YYYY

‹	December 2024	›
24	25	26	27	28	29	30
1	2	3	4	5	6	7
8	9	10	11	12	13	14
15	16	17	18	19	20	21
22	23	24	25	26	27	28
29	30	31	1	2	3	4

Address

Set up an Equalized Payment Plan

(Optional)

‹	December 2024					›
Su	Mo	Tu	We	Th	Fr	Sa
24	25	26	27	28	29	30
1	2	3	4	5	6	7
8	9	10	11	12	13	14
15	16	17	18	19	20	21
22	23	24	25	26	27	28
29	30	31	1	2	3	4

‹	December 2024					›
Su	Mo	Tu	We	Th	Fr	Sa
24	25	26	27	28	29	30
1	2	3	4	5	6	7
8	9	10	11	12	13	14
15	16	17	18	19	20	21
22	23	24	25	26	27	28
29	30	31	1	2	3	4

Apply for Regulated Rate Option (RRO) electricity service

Service details

Contact information

Address

Set up an Equalized Payment Plan

Based on your address we recommend $0 / month

‹	December 2024					›
Su	Mo	Tu	We	Th	Fr	Sa
24	25	26	27	28	29	30
1	2	3	4	5	6	7
8	9	10	11	12	13	14
15	16	17	18	19	20	21
22	23	24	25	26	27	28
29	30	31	1	2	3	4